Our customers’ reviews

The only thing that was an issue is that the price of the shipment went up after I paid and I was ask to pay more money

Reply from bike-parts-gasgas.com

Hello, We completely understand the situation you have faced and do our best to offer the fairest prices when possible. However, a minimum delivery rate is charged to us directly by the carrier, which can actually make the cost high for certain shipments. We sincerely regret if this may have seemed excessive to you. Kind regards, Your Customer Service

Part availability is not clear until after you pay. I ordered few major clutch parts and paid for them and then few days later it turns out they were not available. refund was issued and no problem with that, but its the Inconvenience and the waist of time that I´m unhappy with.

Reply from bike-parts-gasgas.com

Hello, We understand your dissatisfaction regarding the availability of the parts. Please note that we do not have all catalogue items in stock: some are ordered directly from the manufacturer, while others may be temporarily unavailable. This is the case for your order, and you should have received an automatic email informing you of this. We will do our best to keep you informed. Thank you for your understanding. Best regards, Your customer service team

Good service and good price

Top service all parts Arrived

quality and fast delivery

Recieved my orders complete and good shape. I also have a great experience ordering online from origin to philippines. I really appreciate the customer service that update your order transaction.

The only thing I didn’t like, is no estimated delivery date was ever given.

Thank you , have installed and happy

The website is extremely comprehensive and easy to use. Queries to emails regarding items are timely and clear. My items were held by customs until payment for taxes was paid and this was a straightforward process with parcelforce. My items arrived well packaged to prevent damage during shipping. Thank you to all for your help with supplying the parts I required.

Other than not being able to communicate with customer service everything was great. Hope for 5 star rating next order. Thankyou

Reliable company, fast delivery.

Very easy to deal with. All on line and shipping was in good time, considering I am in New Zealand. Fully recommend.

great service!

the only thing i s maybe the shipping can improve and language correspondence to be in English

Awesome...arrived in a timely manner...to BC Canada!

I have ordered twice and have had great service prices and shipping and I’m going to keep purchasing all my gas gas parts here, thanks for the excellent experience

Got the parts and everything fits perfectly! Good service, and easy to order. Will order again in the future!

Fast delivery, good price. And it was the right parts for my bike.

Brilliant website with detailed diagrams and part numbers made ordering easy.

Tutto come previsto

Cordiali e precisi come sempre

Die bestellten Widerstände funktionieren nicht in Kombination mit meinen Blinkern. Auf die E-Mail, in der ich um Hilfe bitte, habe ich nach einigen Tagen noch keine Antwort erhalten.

Todo perfecto

Parfait, j'ai trouvé la pièce avec les vues éclatées du site. Reçu dans les délais.